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Google Business Profile optimization
Your Google Business Profile is often the first thing a customer sees, before your website. We make it complete, accurate, and active, so it answers questions and turns searches into calls.
What is Google Business Profile optimization?
Google Business Profile optimization means completing and maintaining your free business listing on Google so it accurately shows your categories, services, hours, service area, photos, and reviews. A complete, active profile helps Google understand your business and helps customers choose you.
The problem we solve
Your profile is missing details, uses the wrong primary category, has outdated hours or photos, or hasn't been updated in months. Some businesses also have duplicate or suspended listings they don't know about.
What's included
Category review
We choose the most accurate primary category and relevant secondary categories, which affect the searches you can appear for.
Complete business details
Services, products, hours, holiday hours, service areas, attributes, and a clear business description.
Photos and posts
A plan for regular photo uploads and Google posts that show real work and current offers.
Review management
A process for requesting reviews and responding to every review, positive or negative.
Listing health checks
We look for duplicate listings, incorrect edits, and spam competitors, and handle fixes through Google's processes.
Performance tracking
Calls, website clicks, direction requests, and search terms from your profile insights.
Who it's for
- Businesses that get most leads from Google Maps
- New businesses setting up a profile for the first time
- Businesses with duplicate, unverified, or suspended listings
Your profile performs best when it's backed by local SEO and a website that supports your categories. Fresh photos and posts from content creation keep it active, and an AI receptionist makes sure every call from your profile gets answered.
How we work
- 01Consultation
- 02Audit and plan
- 03Build and launch
- 04Measure and improve
Google Business Profile FAQs
Is a Google Business Profile free?
Yes. Creating and managing a Google Business Profile is free. Our service covers the time and expertise to optimize and maintain it.
How often should I update my profile?
Keep hours and services accurate at all times, and add photos or posts regularly. An active profile gives customers current information.
Can you remove a bad review?
Only Google can remove reviews, and only when they break Google's policies. We can flag reviews that appear to violate policy and help you write professional replies.
What if my profile is suspended?
We review the likely cause, correct the issue, and help you submit a reinstatement request through Google. Reinstatement isn't guaranteed, but a careful request improves your chances.
Works well with
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Learn moreNot sure where to start? Start with a conversation.
Tell us where your business is today and where you'd like it to be. We'll suggest practical next steps, whether or not you work with us.