Win the customer / AI receptionist
AI receptionist and call answering for small businesses
Every unanswered call is a customer who may call a competitor next. An AI receptionist answers your business line day and night, handles routine questions and bookings, and hands anything important to a person.
What is an AI receptionist?
An AI receptionist is a voice assistant that answers phone calls for a business. It can greet callers, answer common questions from approved information, book appointments, take messages, and transfer urgent calls to staff. It works alongside your team rather than replacing personal service.
The problem we solve
You miss calls while you're on a job, with a customer, or after hours. Voicemail rarely gets a callback, and a full-time receptionist or a traditional answering service may not fit your budget.
What's included
Call flow design
We map how calls should be handled: greetings, common questions, bookings, messages, and when to transfer.
Approved answers
The receptionist answers only from information you've reviewed, such as services, hours, service area, and pricing approach.
Booking and messages
Appointments booked into your calendar where supported, and detailed messages taken when booking isn't possible.
Live transfer and escalation
Urgent or complex calls are transferred to the right person, or flagged to you immediately.
Call summaries
A text or email summary after each call, so you know who called, why, and what happens next.
Disclosure and consent setup
Clear AI and call-recording disclosures, configured for the consent rules that apply where you operate.
Who it's for
- Trades and service businesses that miss calls while on the job
- Practices and offices with a busy front desk
- Businesses that get calls after hours and on weekends
An AI receptionist handles calls, while a website chatbot handles chat. Call summaries can flow into your CRM through automation, and more calls often start with a strong Google Business Profile.
How we work
- 01Consultation
- 02Audit and plan
- 03Build and launch
- 04Measure and improve
AI receptionist FAQs
Will callers know they're talking to an AI?
We recommend telling callers they're speaking with an AI assistant, and recording rules vary by state. We set clear greetings and disclosures as part of setup.
Can an AI receptionist book appointments?
Yes, when it's connected to a supported calendar or booking tool. Otherwise it takes a detailed message and sends it to you right away.
What happens with emergencies or complex calls?
You decide the rules. Urgent calls can be transferred to a person or flagged to you immediately, and the AI won't handle anything you mark as off-limits.
Can I keep my current phone number?
Usually, yes. Most setups use call forwarding from your existing number. The details depend on your phone provider.
Are there ongoing costs?
AI phone platforms usually charge a monthly or per-minute fee. We explain the options and costs before you decide.
Works well with
Related services
Chatbot design and implementation
Many customers have questions outside business hours.
Learn moreAI and business process automation
Every missed call or slow reply can cost you a customer.
Learn moreGoogle Business Profile optimization
Your Google Business Profile is often the first thing a customer sees, before your website.
Learn moreNot sure where to start? Start with a conversation.
Tell us where your business is today and where you'd like it to be. We'll suggest practical next steps, whether or not you work with us.